Responsible Gambling at sugar96 casino

Introduction

At sugar96 casino, we believe that gaming should be an enjoyable form of entertainment. Responsible gambling means recognising personal limits, playing within your means, and staying in control at all times. Operating under a Curacao licence, we're committed to offering a safe environment for players in Australia. Our priority is your well-being, and we provide tools and support to help you manage your play.

Self-Assessment

Keeping track of your behaviour is the first step in responsible gambling. Look out for these possible signs of problem gambling:

  • Feeling restless or irritable when you try to stop playing
  • Chasing losses by increasing your bets
  • Spending more time or money than you intended
  • Neglecting personal, work or social responsibilities
  • Borrowing money or selling belongings to gamble
  • Lying to friends or family about your gambling activity
  • Relying on gambling as a way to relieve stress or escape worries

Tools & Limits

We offer several features that put you in control of your play:

  • Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit.
  • Session Limits: Choose how long you'd like to play before you're automatically logged out.
  • Reality Checks: Receive periodic reminders of the time spent gaming.
  • Self-Exclusion: Temporarily or permanently block access to your account if you need a break.
  • Loss Limits: Define a maximum amount you're prepared to lose in a given period.

How to Self-Exclude

If you decide that a break from gambling is necessary, follow these steps:

  • Log in to your sugar96 casino account.
  • Navigate to the "Responsible Gambling" section in your profile.
  • Select "Self-Exclusion" and choose the duration that suits you.
  • Confirm your request. Your account will be blocked immediately.
  • Contact support if you wish to reactivate your account after the exclusion period ends.

External Help & Resources

You don't have to face gambling concerns alone. The following organisations offer free, confidential support in Australia and abroad:

  • GamCare: Provides free advice and support online at www.gamcare.org.uk.
  • Gamblers Anonymous (Australia): Peer support meetings and helpline—visit www.gaaustralia.org.au for details.
  • Gambling Help Online: 24/7 Australian support via chat or phone at 1800 858 858.
  • Lifeline: Crisis support and suicide prevention—call 13 11 14.

Contact

If you need help, contact our support team. We're here to assist you 24/7 and can guide you through the responsible gaming tools available.
Email support - [email protected]